Refund policy

Your ordering experience and service is our #1 priority, we are not happy until you're happy. That's why we are offering 15 Day MONEY-BACK GURANTEE that means you have 15 days after receiving your item to request a return. So buy with confidence and have peace of mind.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive wrong item, so that we can evaluate the issue and make it right.

To eligible for a return, your item must be in the same condition that you received and it in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@myleathergear.com with your order number. We’ll send you a return shipping address, as well as instructions on how and where to send your package depending on your location. Items sent back to us without first requesting a return will not be accepted.

Please note incase of return/exchange buyer will bear the return shipping charges.
You can always contact us for any return question at info@myleathergear.com

Return sent after 15 days of receiving the parcel will not be accepted.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we'll send you a new item of your desired size.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom size products (such as special orders) or personalized items and Bondage items/clothing. Please get in touch if you have questions or concerns about your specific item.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember refund can take up to 7-10 days depending on your bank policy.
You can also ask for store credit which you will get instantly.